54: The Role of the Help Desk for Power BI

What is the role of the Help Desk for Power BI? How should they behave, and why are there no templates for Business Intelligence Help Desks (looking at you Jira)? The guys dive into what they consider an untapped component of BI Projects, and where a Help Desk stands in regards to importance of any Power BI Solution, along with why the lack of resources for BI Projects and Help Desk providers. They start by sharing their favorite announcement from Microsoft Ignite.  Get in touch: Send in your questions or topics you want us to discuss by tweeting to @PowerBITips with the hashtag #empMailbag or submit on the PowerBI.tips Podcast Page. Visit PowerBI.tips: https://powerbi.tips/ Watch the episodes live every Tuesday and Thursday morning at 730am CST on YouTube: https://www.youtube.com/channel/UCPwPrIpZwlfIKcoUpRwl9OQ Subscribe on Spotify: https://open.spotify.com/show/230fp78XmHHRXTiYICRLVv Subscribe on Apple: https://podcasts.apple.com/us/podcast/explicit-measures-podcast/id1568944083‎ Follow Mike: https://www.linkedin.com/in/michaelcarlo/ Follow Seth: https://www.linkedin.com/in/seth-bauer/ Follow Tommy: https://www.linkedin.com/in/tommypuglia/