Second Bite's Chad Herman

Do you have trouble with shopping cart abandonment? Research has shown that online consumers abandon their shopping carts 75 percent of the time. Second Bite (www.secondbite.com) integrates with a shopping cart and offers a potential solution for order recovery after a consumer abandons a cart. Chad Herman is the director of business development for Second Bite and he recently spoke with Practical Ecommerce’s Contributing Editor Mitch Bettis.