S2 | Ep 50 | Conversational AI with Joe Bradley, Chief Scientist and SVP Data Science & ML at LivePerson

In Episode 50 of Season 2, of Driven By Data: The Podcast our CEO Kyle Winterbottom is joined by Joe Bradley, Chief Scientist SVP Data Science & ML at LivePerson, where they discuss Conversational AI, which includes;What the business benefits are of Conversational AIHype V Reality of Conversational AI Who is doing it versus who isn't and why How organisations know when they are ready to implement thisThe Pros and Cons of Conversational AI & Personalization The relationship between Conversational AI & Personalization How it differs from building a general DS/ML capabilityThe learnings of working at mammoth brands such as Nike and AmazonThe future of Artificial IntelligenceTop 3 tips for anyone looking at either entering into, or improving their Conversational AI journey