EP 73: How Efficient Package Tracking Can Help Customer Service with Irina Poddubnaia

Welcome to Episode 73 of the Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Irina Poddubnaia.Irina is Founder of TrackMage.We hear her talk about what made her create a more efficient packing tracking solution; the ways in which it can help alleviate the burden on the Customer Service department; and she shares three key tips for improving the connection to the customer through better communication.------You can find Irina online at:LinkedInTrackMage WebsiteTrackMage F...