EP 35: How to Improve Customer Satisfaction Using The Service Triangle Approach with Rob Moon

Welcome to Episode 33 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Customer Service and Sales Trainer, Rob Moon.Rob has years of experience training and is the Director of Rob Moon Training.We hear him highlight various ways to improve the experience between execs and customers; why the triangle between Customer Service, Sales and Marketing is so vital; and how software can enable training even if you are working from home.------You can find Rob online at:http...