EP 23: How Customer Experience Can Lead To The Sustained Growth Of Your Business Chloe Woolger

Welcome to Episode 23 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by CX Commercial Director, Chloe Woolger.Chloe helps organisations understand what Customer Experience best practice should look like through the use of platforms - and following up to make sure it is actually acted upon.We hear her talk about the importance of a CX vision throughout the whole company; why the role of women in tech will only continue to grow in importance, despite the present chal...