08/16/23: Mars Wrigley tinkers with the formula on Goose Island

Crain’s reporter Ally Marotti talks with host Amy Guth about big consumer brands as they try to innovate and defend their turf amid wavering customer loyalty. Plus: Johnson's top cop pick open to revamp of how police respond to mental health emergencies; CEO out at Discover Financial; big banks like JPMorgan Chase could reportedly face downgrades, Fitch analyst warns; and a new lawsuit against Northwestern alleges abuses in the baseball program.