Hospitality Looks to Build Trust to Overcome COVID-19 with Strategy Consultant Rick Garlick, PhD

Rick Garlick, PhD, vice president of Magid, a leading business strategy company, details how the hospitality industry can rebound from the devastating impact of the coronavirus pandemic by rebuilding trust. He discusses data and metrics available to the travel and leisure sector, which will help commercial real estate professionals anticipate where the market is headed. Garlick also discusses the future of shopping malls and what COVID-19 has done to experiential retail.