EP 146: 3 Ways to Fire a Salon Client

Firing a client is never easy, but sometimes it's the best decision for your salon's success and well-being. Signs you need to fire a client might include constant lateness, no-shows, disrespectful behaviour, or consistently unrealistic expectations. Keeping a client who's causing stress and negativity in your hair salon can harm your business and mental health.   In this episode, we’re talking about a challenging but necessary topic for the health of your salon: how to professionally and gracefully fire a salon client.   We'll discuss 3 effective strategies to help you let go of an unsuitable client. Those are:  Those are: Open and Honest Conversation Gradual Transition Referral to Another Stylist Plus, you can steal my 2 editable email templates to help you professionally fire a client if you need to do so. The templates shared in this episode show notes on the Colour Kristina Talks Podcast for Hairdressers blog.  ------------------------------------ Steal My 3 Top Trending Colour Formulas for Redheads here: https://www.kristinarussell.online/stealmyformulas Full show notes can be found at https://www.kristinarussell.com.au/146 SEND ME A DM ON INSTAGRAM - let's chat! https://www.instagram.com/colourkristina

Om Podcasten

The Colour Kristina Talks Podcast for Hairdressers shares practical hair industry advice for stylists and salon owners wanting to grow their confidence with all things colour, consultation, personal branding, creating a niche clientele, social media and biz tips, plus how to stay inspired and more. This show is dedicated to showing you how to scale your salon business and paint every hair colour request with artistic finesse. Hosted by award-winning Hair Colourist and Educator Kristina Russell. Colour Kristina Talks is a hybrid-style podcast with a curated mix of colourful solo episodes that share the host's personal approach to haircolour and salon business practices that are proven methods for success, alternating with inspiring interviews with leading hairstylists, salon owners, wellness coaches, and business experts that passionately share advice to help you grow your professional edge. There’s an extensive list of titles to search through and find topics that resonate with you. In fact, you could consider this your very own personal resource library to refer back to past episodes as needed. Enjoy the colourful conversations that are shared in weekly episodes. Make sure you subscribe or follow the Colour Kristina Talks Podcast to be notified whenever a new podcast goes live.