How Coaching And Certifications Have Changed With Laura Wieck

If you interact with your clients, coaching skills could be the secret superpower of your customer experience.Laura Wieck walks you through why coaching skills and frameworks could make you a better service provider and when you might need to add a certification.Key TakeawayCoaching skills improve the nuances of communication and connection so it’s not just professional coaches who could benefit from learning them.We talk aboutThe difference between coach, consultant and mentorHow to use consent in any roleThe line between coaching and therapyWhy everyone needs coaching skillsWhether or not you need a coaching certificationLinksTo read the transcript, grab the resources and explore other episodes go to dianemayor.com/215