Communicating Effectively with Linda Kennyhertz

Phil is joined by change leader and communicator Linda Kennyhertz to discuss best practices for effective communication.  Communication is the most important form of support people receive when going through a work transition. It’s also one of the biggest enablers of successful change because it aligns everyone on what is changing, why it’s necessary, how it will affect them, and what they must do to adopt it. When done well, the results are brilliant; when done poorly, it leads to unclear messaging, incorrect perceptions, and disenfranchised employees. So, how do you communicate effectively to multiple stakeholder groups as they transition to new ways of working?