Addressing Resistance to Change with Jacqueline Kappers

Phil is joined by change resiliency expert Jacqueline Kappers to discuss the best ways to address resistance to change.  It’s natural for people to resist change. Their organization is asking them to exchange strongly held beliefs and routines for untested and uncomfortable ones.  People resist new ways of working for many reasons, including fear of the unknown, loss of what they know and value, being overloaded, disagreement with what’s new, or the perceived lack of skills required to succeed in their new world. Their resistance can lead to indifference to not changing to sabotage. So, how do you address resistance to help people transition from where they are now to where they need to go?  Jacqueline can be reached at: Email: [email protected] LinkedIn: linkedin.com/in/jacqueline-kappers  Website: https://www.bluemorphogroup.ca/