Addressing an Emergency with David Donaldson

Phil is joined by learning and development and business management expert David Donaldson to discuss addressing an emergency during change. Since there are many parts in motion during change, it makes sense that sometimes some of those parts just don’t work. Plans are made with the best available information, and many assumptions are created to fill in the unknowns, especially when time is short. In this environment, emergencies are inevitable. They also are risks that can determine the success of your change initiative.  So, how do you address emergencies to minimize damage and quicken recovery?  David can be reached at: LinkedIn: https://www.linkedin.com/in/davidgdonaldson/ Email: [email protected] Additional resources: David's TEDx talk: Resilience, The Upside of Down, https://www.ted.com/talks/david_donaldson_resilience_the_up_side_of_down