Don Peppers: Revisiting the One to One Future
The Coaching Lab: Health, Wellness & Performance! (Brad Cooper, PhD) - Ein Podcast von Brad Cooper, PhD (Catalyst Coaching) - Montags
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Don Peppers' groundbreaking book "The One to One Future" (co-authored with Dr. Martha Rogers) is credited with launching the CRM revolution. Their books went onto sell over a million copies in 18 languages worldwide. In this insightful interview, Peppers reminds us why the personal connection is SO very critical in all settings, including health & wellness. He notes a recent Price Waterhouse Coopers study showing 75% of people want MORE - not less - human contact and walks us through how ...
