Montags Business of Beverages

1.14 Are you not Edutained? - Education as a tool to recruit/retain/entertain! With Elly Johnson and Charlie McCarthy

von Business of Beverages | Vom 2021-09-06

In this episode you'll learn how the right approach to  education and training can help recruit the right staff, retain them for longer and improve your own career prospects. You might even be "Edutained"!We speak to Elly Johnson of Flow Hospitality (MAPAL), a global leader in digital hospitality training, and Charlie McCarthy of the Wine and Spirits Education Trust (WSET), the leading body for alcohol education. Charlie and Elly help us approach the issue of how best to inform, educate and even entertain staff as they perform their roles in the brewery or behind the bar. With decades of experience in both formal and informal learning we delve right into the nitty gritty of getting learning right for yourself and your team. Plus we discuss how this can be a powerful tool for recruiting the right staff and retaining them into the future.We also welcome another guest to our "Desert Island" where they can choose to bring only one drink with them. This time we hear from M. Kevin Demers, of The Cold Room and El Pequeño and Parlement bars in Montreal. Kevin Picks a classic cocktail, perfect for the island but which one? Not only that, Foxy and Will talk about learning styles, "Beer Grinds" and Watford FC's first ever Premier League goal scorer!We would truly appreciate it if you could take the time to give us a 5 star review on Apple Podcasts or some feedback directly. We gratefully receive and read every comment/review.For more insights, highlights and lowdowns follow us on Twitter/Instagram: @BizBevPod (manned by Foxy), or LinkedIn (manned by Will).To support the work we do, we would appreciate it if you could click here to buy us a coffee.Business of Beverages is self-funded and hosted/ edited/ independently produced by Will Keating. Pádraig Fox co-hosts in a personal capacity.All opinions are those of the person expressing them at all times.Recorded at Hellfire Studio, Dublin.Support the show (

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Subscribe to the Mailing List for UpdatesSign Up Here!This is a podcast for curious people working in the beverage industry: from marketers to makers, from brewers to bartenders, from distillers to drinkers. Each episode brings you insights that are relevant to everyone in the beverage industry who wants to build their knowledge about the people, products and plans behind the liquids we love. Hosts Will Keating and Pádraig Fox bring all their experience, wit and charm to interviews with guests who are a mix of true subject matter experts, cutting edge innovators and living legends. You can support the work we do by leaving a 5 star review and feedback wherever you get your podcasts and by visiting Buy us a CoffeeFor more insights, highlights and lowlifes follow us on Twitter or Instagram Or on LinkedIn.Business of Beverages is hosted, edited and independently produced by Will Keating. Pádraig Fox co-hosts. This is a self-funded creation. All studio recording is carried out at Hellfire Studio. All music is courtesy of ©Roundstone.