Diana Ganz of SuitShop & Jenny Robertson of FedEx

Co-founder of SuitShop and the Senior Vice President of Integrated Marketing and Communications at FedEx talk about what makes excellent customer service, managing deliveries during peak times, and building trustworthy, dedicated vendor partnerships. Hosted by author and entrepreneur, Suneel Gupta.

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Office Hours, powered by American Express, spotlights what innovative leaders are doing to navigate today’s business environment. Discover all program content at www.amex.co/officehours. To learn more about Business Class from American Express, with insights and resources to help your business thrive, visit www.amex.co/businessclass.