#15 Automation Talk - Best practices of conversational AI and how to implement it successfully with Sarah Topping

In today's episode of the Automation Talk Louise talks to Sarah Topping, Senior Intelligence Automation Consultant at Ciklum, about the benefits and challenges of conversational AI. She is also sharing her way from studying zoology to becoming a specialist for conversational AI, her experience with bad chat bots and what to look out, when implementing conversational AI. Of course, there are many more topics that the two talk about, but we don't want to spoil it all. Enjoy listening! :) Get in touch with us: Website: https://www.botsandpeople.com/?utmsource=podcast&utmmedium=automation-talk&utmcampaign=website-traffic&utmcontent=automation-talk Email: [email protected] LinkedIn Bots & People: https://www.botsandpeople.com/?utmsource=podcast&utmmedium=automation-talk&utmcampaign=social-media-traffic&utmcontent=automation-talk Automation Mag(azine) https://www.linkedin.com/newsletters/automation-mag-6968565812517351424/?utmsource=podcaster&utmmedium=podcast&utmcampaign=social-media-traffic&utmcontent=automation-talk Automation Academy https://www.botsandpeople.com/learning?utmsource=podcaster&utmmedium=podcast&utmcampaign=website-traffic&utmcontent=automation-talk

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Your go-to L&D & Transformation podcast for spearheading real change in digital empowerment.  Join Bots & People as we invite high-profile experts to talk all about the future of work, implementing a culture of learning to drive business goals, and the mindset needed to succeed as L&D and Transformation leader to make impactful changes. 65% of children will do jobs in the future that do not exist right now.  Upskilling, human-machine interaction, and a culture of continuous learning are not commodities anymore but mandatory to survive as an enterprise. Shape tomorrow’s learning environment today!