#18: Toxic - Rebuilding Trust In The Workplace: Interview with Clive Lewis

On Episode #18 of the Book Talk Today podcast, we are joined by Clive Lewis. Clive is a business psychologist specialising in individual, team and organisation behaviour. He is one of the UK's most sought-after mediators, and is the founder and Chief Executive of Globis Mediation Group. We discussed his book, 'Toxic: A guide to rebuilding respect and tolerance in a hostile workplace.' Timestamps:   0:00 - Introduction.  1:15 - Main features of Toxic environment at work.  4:57 - How non-confrontational environments can be created.  6:14 - How do leaders create that system?  6:51 - Obstacles for leaders for not adopting this.  9:14 - Culture eats strategy for breakfast.  11:30 - Aun's experiences.  12:12 - Capitalism and Toxic work environments.   15:48 - Bullying in public vs. private sector.   20:40 - The power of forgiveness.   25:51 - The role of a mediator.  28:43 - The power of self-awareness.   33:03 - Peoples reactions to their test scores.   35:48 - Characteristics of a good employee.   37:54 - How to be a good team player.   41:38 - Building culture.   43:52 - The importance of sleep.   46:30 - 3-5 books that have had an impact on Clive.   49:14 - Outro Visit our website - www.booktalktoday.com