British Gas boss 'horrified' by force-fitted meters
Best of Today - Ein Podcast von BBC Radio 4

British Gas has suspended the forced installation of pre-payment meters following a report that debt collectors employed by the company have been fitting them in the homes of vulnerable customers. Energy regulator Ofgem has begun an investigation. Companies can apply to the courts for a warrant, authorising the fitting of a pre-payment meter if a customer hasn't paid their bills. Today's Mishal Husain spoke to Chris O'Shea, Chief Executive of Centrica which owns British Gas, and Paul Morgan-Bently, Head of Investigations at The Times who went undercover for the investigation. Today's Nick Robinson also spoke to Labour shadow minister Ed Miliband. (Image: Smart Meter with prepayment tariff, Credit: DANIEL LEAL/ AFP/ Getty Images)