The Daily: Can Audiobooks Give Spotify a Second Wind, Can AI Hinder Customer Service, and Banning Ads for Minors | Nov 7, 2023

On today's podcast episode, we discuss how much audiobooks can move the needle for Spotify, how engaging its app is versus Netflix and TikTok, and how much of its podcast success is tied to Joe Rogan. "In Other News," we talk about how badly AI can hurt your company's customer service and why Google has called for a ban on personalized ads for minors. Tune in to the discussion with our analyst Daniel Konstantinovic.   Follow us on Instagram at:   https://www.instagram.com/insiderintelligence/   For sponsorship opportunities contact us:[email protected] For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at [email protected]    For a transcript of this episode click here:  https://www.insiderintelligence.com/content/podcast-daily-audiobooks-give-spotify-second-wind-ai-hinder-customer-service-banning-ads-minors   © 2023 Insider Intelligence