Do You Have a Second? | Personalized Service, Loyal Grocers Shoppers and Video Calls | Jan. 17, 2019

eMarketer's "Do You Have a Second?" is a miniature podcast giving you a quick hit of the latest digital data. Today, we’re talking about how consumers feel about personalized service vs. personalized experiences, which grocery chain in America has the most loyal shoppers and how popular are video calls compared to voice calls