Siobhan McHale, Executive GM at DuluxGroup, talks about activating culture change
Be Customer Led - Ein Podcast von Bill Staikos

Kategorien:
https://www.linkedin.com/in/mchalesiobhan/ (Siobhan McHale) is the Executive GM at https://www.duluxgroup.com.au/ (DuluxGroup), and an expert on activating culture change in an organization. Not only has she written an amazing book on the topic, https://www.amazon.com/Insiders-Guide-Culture-Change-Workplace-ebook/dp/B07T8S4TGY/ref=sr_1_1?crid=G18LW8W98KQKanddchild=1andkeywords=the+insider%27s+guide+to+culture+changeandqid=1631222265andsprefix=the+insider%27s+guide+to+cu%2Caps%2C230andsr=8-1 (The Insider's Guide to Culture Change); but, she also helped drive it first-hand during her tenure at https://www.anz.com.au/personal/ (ANZ) and her years consulting companies on the topic. Siobhan and I sat down to talk about: 🎙 Identifying "patterns" in the workplace 🎙 Her four-step process to "activate the culture disruptor" in your business. The steps are Diagnose, Reframe, Break, and Consolidate. 🎙 The best way to 'diagnose' patterns in the culture that are driving the wrong behavior, and the output of this step in her process 🎙 What she means by reframing Roles, why is this important to organizational change, and why is reframing important before you get to the next stage 🎙 How companies can break out of deeply embedded patterns and how you know when you've broken those patterns 🎙 How to consolidate wins with the culture disruptor and timing before you start to see change in your workplace An amazing show with a truly amazing thought leader on culture change. Siobhan's book is a must read whether you're in HR, a people leader, executive, or in customer experience!