September 2, 2020 | JM&A's Forrest Heathcott: Dan Chait will be a 'great change agent'

JM&A Group President Forrest Heathcott and his successor, Dan Chait, discuss what's next for the F&I services provider as Heathcott prepares to retire. The pair also weigh in on how dealers are adapting to virtual finance and insurance solutions amid the pandemic.