Why Insurance Needs a Human-Centric Digital Transformation | Ema Roloff (Roloff Consulting)

In this episode of 'Humans in the Loop,' our host, Olle, interviews Ema Roloff, a digital strategist, keynote speaker, and influencer, about the insurance industry's challenges and changes. They delve into problems such as the workforce gap, legacy systems, and market demands like climate change and cyber threats. They discuss how technology, including AI, can assist in tackling these issues, balancing innovation with the need to keep a human-first approach. Emma also shares insights into her...