153: How Ace Hardware Uses a RASCI Model to Drive Stakeholder Collaboration w/ Fraz Baig

Today I am joined by Fraz Baig, a long time listener and friend of the show who is a Senior Manager at Ace Hardware, managing all of Ace’s corporate spend including IT, Marketing and Supply Chain. As Fraz and I have got to know each other, I learned about the successes that he and his team have had at Ace in build strong partnerships with their stakeholders.  One of the fundamental pillars to that success is a Collaboration Model that explicitly lays out the roles and responsibilities of both the procurement team and their stakeholders as they engage in category management and sourcing projects. And so I invited Fraz onto the show to explain a little bit more about the model, and his learnings from its implementation and evolution.