083: The 10 Critical Steps to Delivering Value as a Service w/ Rob Bernshteyn

On today's Art of Procurement, I welcome Coupa President and CEO Rob Bernshteyn to the show. In our discussion, Rob and I focus on the concept of value as a service, and the benefits of focusing on delivering outcomes rather than tasks. I then question Rob on what procurement leaders can apply from the concept of value of a service as they look to build a more stakeholder orientated procurement delivery model and the capabilities that underpin it. For more information, visit http://artofprocurement.com/valueasaservice