Mimi Nicklin: Softening the Edges

Right now, our interactions feel prickly and pointed so maybe it’s time to come back to our human roots and embrace humanity’s oldest leadership trait: empathy. That’s what today’s guest, Mimi Nicklin, has devoted her work to advocating. Mimi and I discuss what softening the edges means in practice and how empathetic leaders show up. We also talk about finding empathy across generations in the workplace, about balancing humanism with capitalism, and also how her diverse cultural experience has helped her find commonalities rather than differences across cultures. Key Takeaways:All creativity comes from a tension point - and you have to be able to express that. Empathy leads to a decrease in self-censorship and an increase in creativity and innovation.It’s not just about the feelings. It’s about the way we think and the way we get things done.To empathize is not to agree, to empathize is to understand. If there has ever been a time to voice change, it is now. "Curiosity is the foundation of all humanity." —  Mimi Nicklin About Mimi Nicklin:Mimi Nicklin, Bestselling Author and Empathetic Leadership CoachMimi Nicklin is the internationally bestselling author of ‘Softening The Edge’ and the host of the ‘Empathy for Breakfast’ breakfast show & podcast. She is an experienced marketer and communications strategist, a well-known empathetic coach, and a contributor, advocate and content creator for the global movement to balance humanism and capitalism.An empathy advocate, Mimi has spent over fifteen years working across the globe with multinational and Fortune 500 clients to drive stand out creative interventions that lead to business and culture change. Driven by the pursuit of bringing conscientiousness to the role and impact of ‘Regenerative Leadership’ in business and society, with a desire to make the world of work a more empathetic, valuable and sustainably healthy place to be, Mimi’s first leadership book was a bestseller before it even reached the stores. Having lived and worked in London, Hong Kong, Singapore, Cape Town, Havana, Madrid, Johannesburg and Dubai, Mimi has studied humanity & culture from within across 25 global markets and her approach changes organisations from the inside out; focusing on cultural understanding alongside behavioural and mindset change.  Connect with Mimi:  Website: miminicklin.com Instagram: instagram.com/miminicklinTwitter: twitter.com/MimiNicklinTiktok: tiktok.com/@miminicklinPodcast: empathyforbreakfast.com. Book: Softening The Edge - amazon.com/Softening-Edge-humanitys-leadership-changing-ebook/dp/B08GQ4Y9GK  Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy  Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria’s brand strategy work and books: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.