42: Promoting Inclusive Leadership in Your Organization

In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board members Red Russak and Soumeya Benghanem welcome Pooja Ghera (Providence) to talk about inclusivity in leadership. The golden question, when it comes to inclusivity is, do you need to have a value of inclusivity before you start hiring or should hire a team that will create an inclusive culture within the organization? What does inclusive leadership truly mean?   Support for How to Succeed in Product Management is brought to you by Apptentive, which enables product managers to measure shifts in customer emotion and gather actionable feedback across the mobile customer journey. To learn more, go to Apptentive.com/UW.   What to Listen For: 00:00 Intro 07:54 What does inclusive leadership mean to you? 11:08 You need to be inclusive first before hiring an inclusive workforce   15:34 Collaboration and cultural intelligence  20:58 Inclusive leadership when you do and don’t have authority 24:15 How you’re listening is also diverse 25:49 Finding a pocket of ignored customers 31:37 Resources to learn user segments to build user buckets 39:54 How do you justify the impact for only one user? 42:15 Focus on diversifying your own team 44:48 Ensure that hiring is about alignment of values 48:57 Be humble and aware of your bias