25: How to Create Organizational Change and Make It Effective

In this episode of the How to Succeed in Product Management Podcast, marketing professor Jeff Shulman and The Product Management Center advisory board member Soumeya Benghanem welcome Tatyana Mamut (Pendo.io) and Nitin T Bhat (Smartsheet) to talk about initiating organizational change. The best way to create change is to work together and to be able to effectively do this, we all must learn how to lift each other up. Success is only possible when everyone on the team succeeds in their individual journey.   Support for How to Succeed in Product Management is brought to you by Apptentive, which enables product managers to measure shifts in customer emotion and gather actionable feedback across the mobile customer journey. To learn more, go to Apptentive.com/UW.   What to Listen For: 00:00 Intro 03:29 Creating organizational change and effectiveness? 04:51 Cross group collaboration model makes a successful team 08:59 Allowing different behavior to be possible and rewarded 14:38 Getting bandwidth to create experiments and new ideas 20:21 Working together for a vision of the world 24:13 To initiate change, everyone in the team should lift each other up 26:10 The environment of psychological safety 31:16 Why do we celebrate failure? 36:16 Good product managers has great judgement 38:32 Building product sense and judgement 43:33 The ability to influence without authority 49:20 How to set up organizational interactions and collaborations? 54:47 The ability to disagree and debate is integral 55:14 Leaders also need positive feedback and validation