Building Accessibility Into Your Customer Journey with Caitlin of Caitie Means Business

Creating accessibility in your business and funnel can seem daunting as you try to do all the things which often ends up being none of the things.Caitlin walks you through how to think about accessibility beyond a checklist and build it into your full customer journey starting at the very first encounter. Key TakeawayWhen we talk about impact, we tend to think in terms of big gestures or results in the future but making small changes to make your business more accessible will impact someone right now.We talk aboutThe legal conversation and the human perspective on accessibilityHow to embed accessibility in your business beyond a checklistWhere to get started on the journeyThe surprising place we should be asking about accessibility that we’re probably notCaitlin’s favorite soapbox item - alt textLinksTo read the transcript, grab the resources and explore other episodes go to dianemayor.com/219Ready to get strategic about your Profits + Paydays - read the series